Discover seven easy, 30-minute tweaks you can make to optimize the contact center experience for your customers by this time ...

Waiting to hear back from a job interview can ... A hiring manager can easily call your bluff, either by researching the company where you supposedly have a job offer or by contacting recruiters ...

Waiting on the phone for an hour or more to speak with a customer service representative is a waste of everyone's time. Try ...

Fancy yourself a brand new Rolex? When it comes to getting your dream luxury watch, time is of the essence. Getting your ...

Learn my seven-step foolproof process for setting up a VoIP call center as fast as possible without breaking the bank or ...

At least two women in Georgia died after they couldn’t access legal abortions and timely medical care in their state, ...

Dublin City Councillors have passed an emergency motion calling for the regulation of horse and carriage operators in the ...

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The Erie Housing Authority's Section 8 waiting list is currently closed; the Erie County Housing Authority is accepting some ...

Everyone from board members to bond supporters played a role in providing much-needed upgrades to 4 run-down elementary ...

It's tempting to cave in at the dealership and add that extra $10 to your monthly car payment for an extended warranty. But ...

Universal attachments and controversial AMPs create changes in the game.