The relationship of friendship and love is something that we choose. If we get good friends and love, life improves. But when ...

The provision of emotional labour to meet customer needs to feel welcome and positive about the service encounter requires employees to display emotions defined by the organization. Hochshild s (1983) ...

Mark Travers writes about the world of psychology. Many people come to therapy seeking support when they’re struggling with intense emotions or feeling lost after emotional breakdowns.

As emotions run high in all directions following the US Presidential election leaders must double down on leading from common ...